Not much is going on in my life, I did start a new account at my job, which has got me on edge, but that’s about it.  Today I put streaming video on the site, don’t know how often I’ll broadcast it though.  Just thought it would be something neat to replace the banner.. since I’m so handsome and all.

I’ve been majorly slacking on my posts, mainly because the same shit happens to me.  I think the record needle of my life is stuck in the groove.  Well, except I got a Vado HD, and my mom died.

My mom and I rarely got along, and she fought a long hard battle with addiction to alcohol and pills and wasn’t in the greatest shape.  Despite the fact we didn’t get along most of the time, the last thing I told her was that I loved her, she was wanting me to take some movies to my grandma.  It really put into perspective being estranged from family members and how much of a waste of time it is though.  There are several family members I still feel not-as-close-as-I-used-to-be with and I’m afraid I’ll regret that too.  

I always said that I wouldn’t be incredibly upset when my Mom died because of all the angst she caused me, but it’s really really hard and boy was I wrong.  It’s been a little over a month since she died and I’m still having really bad problems getting my mind right, it’s like I’m mentally exhausted all the time. 

If I could give any advise on it it would just be to stay close to your family no matter what happens.

So anyway, as you can probably surmise this post is going to be about work once again.  I was reading a post on slickdeals (SHOUTOUT!) and it reminded me about how much extra special shitty my job has gotten lately.   They’ve added an extra account [we do customer service for several companies after hours, so next time you call a company in the middle of the night, they probably just don't take calls from one company, so if you feel need to make the popular "Your job must be easy" comment, it's probably easy, but not as easy as you think, especially if you're a douchebag]

Anyway, this new account is horrendous.  [If you haven't figured it out already, I make it a point not to mention the actual company, because even if my job is shitty, I love money.]

This company actually has us taking after hours customer service calls, but doesn’t actually allow us to do any customer service.  So these people are callling in enormously angry (most of them were referred to the number by the lazy store managers) and .. that’s right, we have to refer them to another department for a callback.   But that’s not the jist of it.  Most of these customers actually call in wanting to RETURN MERCHANDISE.  I apologized profusely to one lady and she said it wasn’t necessary for me to apologize, but was angry because they wouldn’t take her dining room table back at 12 in the morning because no manager was available.  I told her to take it back in the morning when the manager is in, and she got angry!  I offered to have someone call her back, she got angry!  Apparently she’s discovered a means to shove a dining room table through a phone in order to return stuff.

Well it’s another multiple month gap since I last posted and lots of exciting things actually did happen, I just haven’t posted about them.  I hit a lady’s car at a stop sign, got an insurance ticket (I have insurance, just have to prove it.. Pekin cops pulled me over for not having a license plate light and when I mentioned it at work 3 other people had the same experience… they must be bored).

But what better to post about on my first post in months than the state of the economy.  I was thinking the other day about this subject based solely on the fact that our Krispy Kreme closed down.  And that is the ultimate testament to the state of affairs around here.  In Peoria, they’re actually running ads saying we’re in better shape than ever, and we’ve avoided economic crisis/etc.  But you know, when you’re the fattest nation in the world and Krispy Kreme closes down, you’re in a dire state of affairs.

Just food for though.

Or lackthereof?

Well I haven’t posted for 2 months so I figured I should go ahead and type something up.  A bit has happened.. one of my friends from work moved away, one of my enemies also moved away (weird how that balances out eh?), I offered to purchase my grandma’s car, and she gave it to me for free, then it proceeded to fall apart and cost me an arm and a leg (but I suppose it’s better than costing me an arm and a leg and THEN falling apart).  Regardless it was a godsend, my Stratus was falling apart and I really didn’t know what I was going to do.  My mom got belligerent and called me and said because she didn’t get the car that she was going to bash it in with a baseball bat when I visit my girlfriend (who lives next door to her.. ) and I was no longer her son.  She has since apologized to me but I’ve taken to parking it in strategic locations and hiring snipers because she may not be smart enough to pretend to apologize but she’s definitely cunning, like an old wolf with it’s hair falling out.  And I still haven’t talked to her since that incident, but she did take it upon herself to call me and ask me to take her to the doctor’s.  If I’m not her son I’m DEFINITELY not her chauffeur.

All my grandma has done is give give give her whole life it seems like, so I wanted to do something really special for her for Christmas, but, what do you do for a grandma? It’s all been done…. so I bought her some robes, which said In Stock, then promptly went on backorder.  Gotta love the Christmas season.

It was a year this month that my grandpa died (and I started the blog coincidentally) and it sure doesn’t seem like a year.  I don’t think a day goes by that I don’t think about him in some capacity.

Also to take the edge off, and just to say I told anyone bored enough to read this crap, someone called in today and said she pushed the power button on her remote and her TV service wasn’t working.  I responded that she should just be able to press the power button to turn it back on and her response was “I tried that and it didn’t… oh… hey it’s working, Thanks!”
I weep for society.

Mommy Dearest

Next time you call the cable company and are having internet problems, remember that we recieve LOTS of calls in regards to internet problems, and 80% of them are suddenly CEOs of companies working at home at midnight.

I could maybe see someone trying to get away with this obvious lie during the day, but midnight?  Most self respecting CEOs are already passed out drunk!

Tonight I had a gentleman call in and his internet was down and I advised him that we were working to get the issue resolved, hopefully by morning.  He then proceeded to ask me what he should tell his shareholders in the morning when they don’t get their daily report.  My response?  You should tell them that you were doing the report at 12 in the morning on a Saturday using residential service.  His response?

The good ol’ click.

Today I was sitting here pretty bored and I got to thinking to myself, why doesn’t anyone use instant messaging anymore?  All my friends used to be addicted to it and we would chat up a storm, but nobody is ever on anymore.  I mean, they don’t even connect anymore.  One of my chat buddies hasn’t been on in like 3 years (it actually says last seen 3y)

Or is everyone just blocking me because I’m annoying as shit?

Today I had a call at work about one of our new HD boxes (we’re really ahead of the curve here I tell you) and he asked me why we do a credit check and how it was unfair.  I informed him that we do the credit check so people won’t steal our boxes, and he responded that he would NEVER take one of our boxes.  I informed him that this exactly what one of those devious box thieves would say and he once again responded that he would never steal a cable box and that he ALWAYS pays EVERYTHING on time and he’s a RESPECTABLE human being.  I then responded that that’s why we do a credit check, so that we can confirm that he does in fact pay everything and is a respectable human being, and then he promptly hung up on me.

Funny how all these respectable human beings are so worried about credit checks eh?

Something actually exciting happened to me last night.  My girlfriend and I came over to my apartment from hers about 10 pm or so and around 11:30/midnightish we started hearing a horn honk, so my girlfriend went out in the guise of getting the mail to see who it was and it was a girl sitting in a caddy, a very expensive caddy at that.  I decided I would give her a chance to CUT IT OUT and waited it out but she continued to honk the horn over and over again so I called the cops.  The dispatch said it was the second call they got on her but still asked me if I wanted an officer (after so many calls you’d think they’d just come out ot stop the calls) and I peeked out the window while I was on the phone and she comes marching up to my patio and asked me to use my phone.  I told her it was fucking midnight and she’s honking a horn like a loon and she can’t use my goddamn phone and she gave me a cry story about being stranded and whatnot and I told her that I’m not going to come out and let someone use my phone that’s crazy enough to honk a horn over and over again in the middle of the night, and then I told her I was on the phone with the cops and I was the second caller.  The cops show up and we talk to him and the cop ends up offering to give her a ride (she told the cop she bummed a ride from the guy and he was up in one of the apartments, and we all know what a guy in a nice caddy does at 12 in the morning in an apartment complex) and about half an hour the guy comes walking out all gangsta’d out in his Fubu looking for her and I went out and told him the cops came and got the crazy bitch because she was honking his horn.

I know that most people that deal drugs aren’t that smart but what kind of dumbass drug dealer leaves a chick outside that’s crazy enough to lay down on his horn all night and attract attention enough to get the cops called?  Sheesh

Then again maybe he just came over to play tiddly winks

pssht

There is a person that I absolutely loathe at work.  Recently they’ve been discussing maybe making my team (we’re known as the “shared” team at work, whereas the person I loathe is actually on another team) “home agents” which means we would literally just stay home and take the calls.  God I hope it happens.  Today I overheard this woman first of all refer to a woman as “oriental” which in and of itself drove me nuts, but then she went on a tirade for an hour and a half about a cyst (her husbands, who also works here) “it’s hard” “I bumped up against it for an hour”.  I think she may have mistaken his penis for a cyst. She also one time stated that “Time Zones don’t exist in Canada, because Ben Franklin invented them” all while spouting that she has an IQ of 160.   We all know anything invented by Ben Franklin isn’t allowed to be used in Canada.  I feel sorry for all those people that need glasses running around bumping into things.  Please pray for me.